
22 Aug EP. 090 How to Effectively Manage Conflict
Episode 90:
How to Effectively Manage Conflict
Workplace conflicts are inevitable, so it’s important you know how to deal with them effectively, and in this episode, I share some of the strategies I use and share with my clients when it comes to those difficult conversations with colleagues, including:
- Plan, plan, and plan some more.
- Avoid using “you” statements.
- Do not have a discussion in anger.
Knowing how to manage conflict can help you maintain positive long-term working relationships, which may mean you are happier and more successful.
Here are the highlights from this episode:
(00:46) Don’t let conflict fester
(02:14) People may hurt your feeling inadvertently
(02:47) Three strategies to manage office conflicts