Workplace conflicts are inevitable, so it’s important you know how to deal with them effectively, and in this episode, I share some of the strategies I use and share with my clients when it comes to those difficult conversations with colleagues, including:

• Plan, plan, and plan some more.
• Avoid using “you” statements.
• Do not have a discussion in anger.

Knowing how to manage conflict can help you maintain positive long-term working relationships, which may mean you are happier and more successful.

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